![]() It is made available free of charge to all Federal Employees. Relay Conference Captioning is a service of Sprint and GSA. This service is available to all federal employees nationwide who are deaf or hard-of-hearing and gives them equal access as participants in conference calls and/or multi-party calls. Another option that may be helpful to federal employees is Relay Conference Captioning (RCC). The message is then displayed on the phone's display for the CapTel user to read while listening to the caller. The CapTel phone automatically connects to a captioning service where a trained operator transcribes what is being said. To be eligible to use a captioned telephone service, an individual purchasing a captioned phone must register and certify they have a hearing loss and need IP. Businesses can seamlessly integrate captions into their Cisco VoIP network, providing employees with hearing loss the efficiency and effectiveness of using their existing office telephone. For example, the Captioned Telephone (CapTel) is a phone that works like any other telephone but it displays live captions of the conversation. Tenacity partnered with HamiltonĀ® CapTelĀ® offers Internet Protocol (IP) Captioned Telephone Service that provides captions directly on the Cisco phone. For individuals who have some degree of functional hearing but who still have difficulty using the telephone, a captioned telephone may be the solution. Amplification and clarity technology can be beneficial to many people, but sometimes text communication is needed. ![]()
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