![]() Some animals are just very rare or not always available. We get in regular shipments of animals from our suppliers but our suppliers just do not always have everything available every time we get an order in. Some animals are just not always available from our suppliers. ![]() Unfortunately we just do not have the space to be able to house everything all at once. We are currently limited on tank space so we can not have everything in stock all at the same time. There are actually several factors as to why so many animals and plants are listed as sold out right now. We are vigilant about keeping a close eye on the weather in all of our shipping locations at all times of the year, so as soon as the temperature in your area returns to a safe level, we will know to ship your order out as soon as possible. If there is a situation in which the extreme weather persists for longer than this amount of time, there may be longer delays. These restrictions do not always apply to plants-only packages, but we still advise all customers with plant orders to make arrangements for their incoming packages so that the plants will not freeze or melt while waiting to be brought inside.ĭuring the times of year when the weather is most extreme, we usually maintain a one to three week handling time. During the summer, we will not ship live animals if the temperature is 40degreee celcius or higher. We do use heat packs in all packages during the winter, but these are no longer as effective when temperatures dip below freezing.ĭuring the winter, we will not ship packages with live animals if the temperature in your location or ours is below 8degree Celsius. ![]() ![]() Even our highly effective methods of insulation cannot always prevent the elements from affecting the animals inside the packages. We take the health and safety of all of our animals very seriously, so we will not ship them when the temperatures outside are likely to harm them. We often have to make a choice between shipping quickly and protecting the animals. The weather in the winters and summers puts us in an ethical predicament every year. And remember if someone offers free shipping, you're just paying for it in cost of their products. If you look at the shipping prices of other aquatics sellers online, you will likely find that the majority of them are significantly more expensive than we are. Our shipping costs are actually one of the cheaper ones online. It is dangerous for them to be in a package for a long amount of time. Our standard shipping prices reflect the expense of a premium service from our carriers. The shipping cost also covers the cost of packaging materials and insulation that are necessary to protect the animals and plants from the weather. Our website takes many factors into account when calculating your shipping cost, including the weight of your package and the distance your order will have to travel. We do not overcharge for shipping, and we do not make any money from shipping charges - it actually costs us this much to ship our products. We understand that the shipping charges involved with shipping live animals and plants can seem pricey. So please go ahead and place the order on the website and the system will calculate the cost of transport. Majority of our shipments are shipped via air to the nearest distribution point, near your location and this is done to ensure a fast and safe movement of fish from our facility to your home. Shipping for shrimps is higher than fish as shrimps take three times the water than Fish and like all our shipments, these are also shipped via Air Cargo, to ensure a quick arrival and safety of the livestock. It includes the cost of a Thermocole box and other packing essentials to ensure fish/shrimp/crabs/plants reach you safely. Shipping costs are automatically calculated by the system, based on the expected weight of your shipment. Our parent company is a GOI registered Exporter and Registered with the Dept. We have been in this Business for over 12 years and we are one of the Largest Wholesalers of fish based out of Bangalore and Exporters of fish from India to all across the World. If you still have any questions, please feel free to ask us. Process for Placing Out of Bangalore Orders: ![]() Please find the links below to help you understand the process of ordering fish from Best4Pets. ![]()
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